COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS on Delivering a New Deal for Energy Consumers
The European Commission, recognising that citizens must be at the core of the Energy Union, presents a Communication on delivering a new deal empowering energy consumers.
The new deal is based on a three-pillar strategy:
- helping consumers save money and energy through better information;
- giving consumers a wider choice of action when choosing their participation at energy markets and
- maintaining the highest level of consumer protection.
Consumers need to become just as well-informed and empowered as buyers and sellers on wholesale markets through clearer billing and advertising rules, trustworthy price comparison tools and by leveraging their great bargaining power through collective schemes (such as collective switching and energy cooperatives). Furthermore, consumers need to be free to generate and consume their own energy under fair conditions in order to save money, help the environment, and ensure security of supply.
As stated in the Communication, existing legislation at EU and national level, and effective regulatory oversight provide many of the tools to realise this aim. Action is needed at Member State level, and collaborative initiatives of the industry, consumer organisations and national regulators will also have an important role to play in the effective governance of the Energy Union. Upcoming reviews of existing legislation (the Energy Efficiency Directive, the Energy Performance of Buildings Directive, and the Renewable Energy Directive), the Network Codes and the planned new market design initiative, as well as their impact assessments, will provide the opportunity to identify where action is required at EU level in order to deliver a new deal for the consumers. The revision of the energy efficiency labelling directive is a first step to help consumers in making informed choices to reduce their energy bills.
To download the Communication, please visit the relevant EUR-Lex website: http://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1437489867727&uri=COM:2015:339:FIN